Objectives and Purpose of the Job:
The Export Co-ordinator will be responsible for coordinating all sales activities relating to export. He/she will be tasked with keeping shipping records accurate, routing shipments according to company policies and monitoring shipment throughout the entire journey.
Main Duties and Responsibilities:
- Coordinate and schedule all export orders.
- Provide status reports to management on overall export orders on a timely basis.
- Liaise with all external groups and companies to arrange shipment and coordinate consolidations.
- Advise customers on best arrangement for orders and shipment and make the necessary adjustments to orders to maximize customers’ shipment.
- Arrange and ship samples to customers.
- Advise customers of new products or changes to our product offering.
- Provide Marketing with information pertaining to POP materials and other marketing related resources required by export customers.
- Order maintenance, and processing of invoice, certificates and related shipping documents.
- Provide timely update of new and adjusted orders to the Manufacturing Plants
- Maintain container tracking between Plants and the customer.
- Maintain proper record keeping
Academic/Technical/Management: Experience and Qualifications:
- Bachelor’s Degree in Business Administration or related field and one (1) year experience in related area.
OR
- Associate Degree in Business Administration or Technical and Vocational education in related field and three (3) years’ experience in related area.
Abilities; Skills; Experience; Aptitude and Judgement:
- Must possess a strong teamwork attitude
- Ability to maintain composure under pressure.
- Must be able to work independently, possess strong communication (verbal and written) and interpersonal skills, and have a satisfactory level of organizational excellence as well as good math skills.
- Analytical skills to compare data and identify inconsistencies.
- Should be fully conversant with Export requirements, including Licenses, Dangerous Goods documentation, Standard Shipping Notes, Packing Lists, Quality certifications and Certificates of Origin, etc.
Internal Contacts (Level):
- Senior Export Officer
- Lead Business Development Manager
External Contacts (Level):
- Liaises with local clients, external importers, brokers and government agencies
